Contact Driver Support
Email support@conciergeincgroup.com.
For account-specific help, use the email associated with your Concierge Driver account when possible. Do not email passwords, full payment credentials, or unnecessary identity documents.
What Support Can Help With
- Driver sign-in, password recovery, and account access;
- Driver application, compliance, vehicle, and document questions;
- dispatch offers, rides, deliveries, job messaging, and proof-of-delivery issues;
- earnings, payout status, and Stripe Connect onboarding questions;
- notifications, location permissions, and app reliability;
- safety, incident, and support-ticket follow-up;
- privacy questions and account-deletion requests.
Safety
If there is an immediate threat to life or safety, contact local emergency services first. Concierge in-app safety and support tools can be used for platform-related follow-up.
Privacy and Account Deletion
Read the Concierge Driver Privacy Policy.
Drivers can initiate account deletion inside the app. An outside-the-app deletion request can also be started at the Driver account-deletion page.
Concierge Inc.
Product: Concierge Driver
Support email: support@conciergeincgroup.com